Frequently Asked Questions

1. Is the knowledge Free?

The Knowledge is free for a three-month trial period. After that, it costs £8 a month or £80 for an annual subscription – meaning you get two months completely free.

2. How do I sign up?

Simply enter your email address on our home page and click the “sign up” button.

3. Do I have to give my credit card details to try The Knowledge?

No, we don’t ask for payment details upfront. When your three-month free trial comes to an end we will email you to let you know how to subscribe.

4. When will I receive the newsletter?

We publish at lunchtime during the week, and a little earlier at the weekend.

5. Can I preview the newsletter before I sign up?

Yes, the latest issue is available on our home page.

6. I can’t find the newsletter

Check your junk/spam folder, just in case. If it’s not there, or if you have any other issues, email [email protected]. One easy fix is to add our email address ([email protected]) to your contacts. You can find out more here.

6. I’m having trouble with my paid subscription

For any issues related to paid subscriptions please email [email protected] or call our helpline on 0203 615 3360.

7. How do I unsubscribe?

We’re sorry you’re thinking of leaving us. If you’d like to receive The knowledge less often, or stop receiving the newsletter altogether, there’s a button at the bottom of every email.